Account Manager

Agency Growth Associates ·Remote

Join HireSupport: Become an Account Manager for Leading Digital Marketing Agencies

Founded in 2020, HireSupport partners with top-tier digital marketing agencies and fast-growing SaaS companies across the globe. We provide strategic support through a team of over 200 skilled professionals—more than 51% of whom are women—delivering flexible, high-impact solutions. With clients ranging from startups to Fortune Inc. 500 firms, we offer unmatched global exposure and a remote-first culture that empowers your career. Join us and grow with a dynamic, diverse, and fast-paced team at HireSupport.

This is your chance to play a key role in shaping client success and retention strategies for elite marketing agencies. As an Account Manager, you'll manage key relationships, oversee project execution, and ensure long-term client satisfaction through data-backed strategies and tailored support.

• Retention Strategy Specialist: Create and implement strategies to reduce churn and strengthen client loyalty.
• Customized Account Planning: Collaborate with clients to define their goals and develop tailored plans for growth.
• Client Satisfaction Advocate: Proactively resolve issues, exceed expectations, and deliver a best-in-class service experience.
• Solution Architect: Identify client pain points and build customized solutions that drive measurable value.
• Trusted Client Advisor: Build trust, maintain consistent communication, and act as a reliable partner in their success.
• Account Growth Strategist: Spot upsell and cross-sell opportunities to grow account value and deepen partnerships.
• Dedicated Client Success Specialist: Ensure clients have the tools, resources, and support they need to succeed and scale.
• Data-Driven Optimization: Leverage client data and feedback to fine-tune retention strategies and drive performance.
• Reporting & Measurement Expert: Track KPIs, develop clear reports, and measure strategy success to guide future decisions.

• Bachelor’s degree in Business, Marketing, or a related field
• 2+ years of experience managing key accounts, preferably in a digital agency environment
• Deep understanding of marketing agency workflows and client service dynamics
• Excellent communication, relationship-building, and negotiation skills
• Strong analytical thinking and problem-solving capabilities
• Proficiency with CRM tools and project management platforms

• Innovative Pay Structure – Competitive pay scales that reward performance
• Performance-Based Bonuses – Earn bonuses for onboarding, retention, and long-term client engagement
• Health Coverage – We offer health insurance to support your well-being
• Referral Bonuses – Earn by helping us grow our team with great talent
• Gratuity Fund – Receive gratuity after completing 12 months with us
• Growth & Recognition – Bi-annual performance reviews to celebrate achievements and support your growth journey

• A stable, high-speed internet connection (minimum 50 Mbps)
• A reliable laptop and ergonomic workstation
• A positive, proactive mindset and strong communication skills
• Availability to work in U.S. time zones (PST, EST, CST, MST)

• Click "Apply Now"
• Submit your updated resume and contact details
• Our recruitment team will review your application and reach out if you're shortlisted

Sit back and relax—we’ll be in touch soon with the next steps. Good luck! We can’t wait to meet you.